![]() He is absolutely the best none of the others compare. His service exceeded my expectations again. My room category was the preferred club swim out and my Butler Arjenis Nuesi is the best. ![]() The Ancillary staff is top notch and make sure to make your visit amazing. I returned for my friends to be able to experience this amazing resort. This is my second time visiting in 6 months. Probably wouldn't return but only because there's so many more places in the world to visit. The resort could do with a little TLC but nothing worth complaining about. All in all we thoroughly enjoyed ourselves and had no complaints. Never had a problem with sunbeds but they should all have optional shade which they don't. Coco cafe was lovely to just sit in the shade and have a coffee. The Italian was my favourite followed by Oceana. I'm a fussy eater but always found something. We had turndown 3 times, again I never chased up as I'm quite capable of pulling my own bed sheets back □ The beach and sea were amazing, although the drinks service was a bit slow in this area. Room was cleaned and towels changed every day, our snacks were never replaced but I never chased up as wasn't really bothered. Our butler was Juan Carlos, we didn't really ask much of him, he arranged for us to have extra beer in our room every day but we didn't really hear from him and the last 5 days he stopped sending the daily activities. The bar needs to return, ridiculous that they have to go to the restaurants for drinks when a perfectly good bar was removed halfway through our stay. J Ventura at the pool was amazing, anything you asked he would help, constantly moving umbrellas, getting drinks and such a friendly guy, greeting us like friends every morning. Preferred was so worth it for us for the adult only pool and the breakfasts at Oceana. We stayed in a Club Preferred Junior Suite with Garden View and Balcony or Terrace but actually had an amazing ocean view. We arrived feeling a little concerned after all the sickness reports but happy to say we were absolutely fine. Returned home yesterday after an amazing 2 weeks at this beautiful resort. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Both serenity and adventure can be found at Dreams Macao Beach Punta Cana and you won’t want to miss it. Enjoy limitless gourmet à la carte dining with stylish lounges serving top-shelf spirits, a world-class Spa by Pevonia® and a water park with countless slides and a lazy river-perfect for all ages. Featuring 500 luxuriously appointed suites, guests can experience new spacious villas with double the features.
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